The Quality Management System at Professional Security Management Ltd encompasses all areas and levels of the business, taking into account all levels of management and employees outlined in the Organisational Chart that follows:

Management Team

Communication and Interaction Process

Understanding the needs and expectations of interested parties

Although the requirements for identifying relevant interested parties are set out below, this can be amended as the company identifies new organisations that service us in the future. The flow chart below lays the foundation for implementing an effective and efficient QMS.

Determining the scope of the QMS

Professional Security Management Ltd recognises that providing Security Officers is only one element of our Clients’ overall approach to total security. In support of our core function, we are able to offer an enhancement to our service in areas of security.

QMS & its processes

The following diagram illustrates a procedure of communication and interaction of processes within the company and gives examples of the flows between each department: